Government systems outlive the teams that build them. We prioritise documentation, handover and the ability for an internal team to take full ownership.
What makes it hard
Institutional knowledge held in individual heads
Vendor lock-in that makes every change expensive
Paper registries that cannot be searched or audited
Citizens with no way to check their own status
What we build for it
Auditable registries with full change history
Full source and IP transfer, documented for handover
Citizen self-service portals
Training programmes so the internal team can extend it
